You have heard us say it before: BrandSource Sleep Experts are your go-to specialists for all your sleep needs. There is no question too difficult or too basic for our resident Sleep Experts and that is due to their rigorous training on products and customer service.
Let’s break down their qualifications, which can drastically impact your mattress shopping experience.
• Every Sleep Expert has had years of experience in the customer service industry. BrandSource prides itself on hiring qualified individuals who have spent their careers guiding, advising and informing customers in a variety of industries. Customer satisfaction is our number one objective and employing the right staff is the best way to achieve this goal.
• All our Sleep Experts go through an intense five-month training period. Under the tutelage of our senior staff, Sleep Experts in training become well-versed in the latest technologies and materials that go into making every product we sell. This rigorous training period sets us apart from other mattress stores; putting us in a class of our own. Our Sleep Experts are not only here to sell you a mattress, but also to cultivate in you a passion for the technology that will have a clear impact on your health.
• The Sleep Experts are there for you post purchase. Once the bill is paid; don’t worry, consider our Sleep Experts advisors for life. Not satisfied with your product? A Sleep Expert will offer advice to improve the experience, or outright replace the item for something better suited to you. Our Sleep Experts offer their customers a 90-day comfort guarantee because they know that choosing the right bed is not a hasty decision.
These are just a few of the qualities that make our Sleep Experts unique sales associates. It is thanks to them that BrandSource has enjoyed years of success in the sleep industry. These few facts cannot do them justice, however.
Visit your nearest BrandSource location and shake the hand of a Sleep Expert, and let the experience begin. Their personalized service is what makes BrandSource so unique from our competition.
Not convinced yet? Perhaps our store policies can seal the deal. With our flexible payment options, 90-day comfort guarantee, 30-day price match guarantee, and delivery options, getting into a luxurious mattress has never been easier.
Gerry, Your Sleep Expert