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Mattress Shopping Woes: The Myth of The Sale

by Angela

The phrase “best price guaranteed” gets so overused in this consumer-driven day and age, but very few retailers actually treat their customers to these well-known savings. Differentiating fact from fiction in a retail setting is not always easy for many consumers who usually find themselves caught up in a whirlwind of promises and red-ticket reductions.

Sidney thought she was getting the deal of a lifetime while shopping at her local mattress store, but she would soon discover that some retailers are not interested in saving the customer much money.

Sidney was elated to discover a top brand mattress at an incredibly reduced price. Marked down 40%, Sidney, a first-time mattress shopper, jumped on the opportunity. As she settled into her comfy new bed, she reviewed the weekly sales flyers where she would soon discover her mistake. Listed in big bold letters was the same mattress she had just purchased, but at 60% off at another retailer. Furious, Sidney called her local mattress shop and complained, but to no avail. No refunds, no returns, no exchanges, they chanted on the other end of the phone. Deflated and discontent, Sidney settled with the deal she received and moved on.

It’s not a mystery; people are attracted to big bold savings. While some retailers capitalize on the consumer’s inexperience, BrandSource truly offers hassle free shopping and trustworthy salesmanship. Some retailers discount brand new mattresses, but from an already inflated price, so, there are no real savings to be had.

At BrandSource, we are committed to finding you the absolute best price around by offering the “best price guarantee”…for real. If you find a better price after buying a mattress from us, we pay you the difference + 20% for your troubles. Not only are we dedicated to finding you the best mattress at the best price, but because it takes time to fall in love with your new bed, we are also offering a 90-Day Comfort Guarantee.  If you don’t absolutely love your new bed, our Sleep Center will gladly exchange your mattress with the purchase of a new mattress cover.

Our objective is to take the mystery out of mattress shopping. Let our Sleep Experts guide you on this journey. If there is a mattress located at another store with specifications that suits your needs, rest assured we would find a comparable model for less. There is nothing to lose and everything to gain while shopping at BrandSource. Even if you don’t buy anything, our Sleep Experts will give you the know how to identify sales from shams and truths from lies, and a wealth of sleep information for you.

Absolute satisfaction or your money back!

If for any reason you are not pleased with the mattress you purchased at a Sleep Center store, please contact us on our customer service line and we’ll find a solution! 1-800-361-5928, ext. 225 or by email at You can sleep peacefully with a little help from the Sleep Experts at BrandSource.

Visit to find your closest BrandSource Sleep Center.